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Q: Can I customize the rapid prototype if I only have a samples？
A: Yes, when you make a prototype with only one sample without a drawing file and send us your samples, our engineers can customize the rapid prototype and drawing for you.
Q: Why need to make prototype?
A: Usually when products just research or design, they need to do prototype. The prototype is the first step to verify the feasibility of the products, is the most direct and effective way to find out the defects and the lack of the design.It allows you to test the look and function of your product before it goes on the market, and it can also produce low volume production of test market reactions
Q: Can we use our own express account?
A: Yes, If you want to use your own account for shipping, please let our salesman know at the time of quotation.
Q: Is there a minimum or maximum order quantity?
A: You can order anything from 1 part to 100,000+. Please contact us regarding any special or large orders for preferential pricing.
Q: What shipping company do you use?
A: We usually use DHL, UPS, TNT, FedEx, EMS According to customer requirements.
Q: Where is ZhuanXin Precision located?
A: ZhuanXin Precision Location in Dongguan city is famous for metal, rapid prototype and machinery located at11# Gangsha Road, Shagang, Chang’an Town.Dongguan City, Guangdong Province, 523873, China.
Q: Do you offer secondary finishing on an order of custom parts? What if I need finishing on parts I already have?
A: ZhuanXin Precision offers a wide range of secondary finishing options for your order, including powder coating, anodizing, electroless plating, abrasive blasting, metal brushing and grinding, and we can custom finish service for your need.
Q: How long does a quotation take?
A: We have a professional quotation team. When the drawing files are complete and the quantity of materials is complete, the quotation time of rapid prototype  and low volume production withing  1-24 hours quick quote and response.
Q: Is the lead time in working days or calendar days?
A: Lead times are quoted in working days. As per our Terms and Conditions, quoted lead times commence only after completion and confirmation of design for manufacturing review and the beginning of actual production.
Q: Can I use my own material for production?
A: Yes, We accept the materials specified by the customer or provide them to us for production.
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